Knowledge base

Useful guidance.
Without the filler.

Setup notes, checklists and plain-English guidance for common hosting, server and IT support questions.

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Start with the information that solves the next problem.

These summaries are designed to help you prepare a request. Account-specific or urgent issues should always go through the support desk.

Domain access, DNS, website files, databases, mailboxes and migration information to prepare.

A practical guide to CPU, memory, storage and transfer for websites, panels, bots and apps.

Player counts, mods, plugins, maps and management details that help create a sensible quote.

Router location, dead spots, building layout, cabling options and the number of connected devices.

Include the affected service, symptoms, recent changes, screenshots and the level of urgency.

How workload, ports, protocols and traffic patterns influence a suitable protection approach.

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Open a tracked request so NRFK can review the correct account, server or device details.

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